This Privacy Policy explains how Last Minute Deal (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website at lastminutedeal.org or use our services.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy describes our practices regarding data collection, use, and sharing.
Information We Collect
Personal Information You Provide
When you use our services, you may voluntarily provide us with personal information including:
Account Information: When you create an account, we collect your name, email address, and password. You may also choose to provide additional profile information.
Booking Information: When making travel bookings, we collect information necessary to process your reservation, including your name, contact details, payment information, and travel preferences.
Communication Records: When you contact us for customer support or other inquiries, we maintain records of your communications with us.
Information Collected Automatically
When you visit our website, we automatically collect certain information:
Device Information: We collect information about your device including IP address, browser type, operating system, and device identifiers.
Usage Information: We track how you interact with our website, including pages visited, links clicked, time spent on pages, and search queries.
Location Data: With your permission, we may collect location information to provide location-based services and relevant deals.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies: These cookies are necessary for our website to function properly and cannot be disabled.
Analytics Cookies: We use these to understand how visitors use our website and to improve our services.
Advertising Cookies: These cookies help us deliver relevant advertisements and measure their effectiveness.
Preference Cookies: These remember your preferences and settings to personalize your experience.
How We Use Your Information
Service Provision
We use your information to provide and improve our travel booking services:
Processing Bookings: We use your information to process travel reservations and communicate with travel suppliers on your behalf.
Customer Support: We use your contact information to respond to inquiries and provide customer assistance.
Account Management: We use your information to maintain your account and provide personalized services.
Communication
We may use your information to communicate with you:
Booking Confirmations: We send confirmation emails and updates about your travel bookings.
Marketing Communications: With your consent, we may send promotional emails about deals and special offers.
Service Updates: We may notify you about changes to our services, policies, or terms.
Website Improvement
We use collected data to enhance our platform:
Analytics: We analyze usage patterns to improve website functionality and user experience.
Personalization: We use your preferences and behavior to customize content and recommendations.
Security: We monitor for suspicious activity and protect against fraud.
Information Sharing and Disclosure
Travel Suppliers
We share necessary booking information with hotels, airlines, and other travel suppliers to fulfill your reservations. This includes your name, contact information, and booking details.
Service Providers
We work with third-party service providers who help us operate our platform:
Payment Processors: We share payment information with secure payment processing companies to complete transactions.
Technology Partners: We use cloud hosting, analytics, and other technology services that may process your data.
Customer Support: We may use third-party customer support platforms that have access to your communications with us.
Legal Requirements
We may disclose your information when required by law or to protect our rights:
Legal Compliance: We may disclose information to comply with court orders, subpoenas, or other legal requirements.
Safety Protection: We may share information to protect the safety and security of our users or the public.
Business Protection: We may disclose information to protect our business interests and enforce our terms of service.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
Data Security
Security Measures
We implement appropriate security measures to protect your personal information:
Encryption: We use encryption to protect sensitive data during transmission and storage.
Access Controls: We limit access to personal information to authorized employees and contractors who need it for their job functions.
Regular Audits: We regularly review and update our security practices to address emerging threats.
Payment Security
We use PCI-compliant payment processors and do not store complete credit card information on our servers.
Data Breach Response
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
Your Privacy Rights
Access and Correction
You have the right to access and update your personal information. You can modify most information through your account settings or by contacting us.
Data Portability
You may request a copy of your personal information in a portable format.
Deletion Rights
You may request deletion of your personal information, subject to certain legal and business requirements.
Marketing Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
Cookie Management
You can control cookie settings through your browser preferences, though this may limit some website functionality.
International Data Transfers
Global Operations
Our services are provided globally, and your information may be transferred to and processed in countries other than your country of residence.
Safeguards
We implement appropriate safeguards to protect your information when it’s transferred internationally, including using standard contractual clauses and ensuring adequate protection levels.
Children’s Privacy
Age Restrictions
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Parental Control
If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
Third-Party Links
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Third-Party Services
We recommend reviewing the privacy policies of any third-party services you access through our website.
Data Retention
Retention Periods
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
Account Information: Retained while your account is active and for a reasonable period after closure.
Booking Records: Retained for accounting, tax, and legal compliance purposes.
Communication Records: Retained for customer service and legal purposes.
Deletion Procedures
We securely delete personal information when it’s no longer needed, unless retention is required by law.
Regional Privacy Laws
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR) including providing additional rights and protections.
CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA) including disclosure and deletion rights.
Other Jurisdictions
We strive to comply with applicable privacy laws in all jurisdictions where we operate.
Updates to This Policy
Policy Changes
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
Notification
We will notify users of significant changes through email or prominent website notices.
Continued Use
Your continued use of our services after policy updates constitutes acceptance of the revised policy.
Contact Us
Privacy Questions
If you have questions about this privacy policy or our data practices, please contact us at: contact@lastminutedeal.org
Data Protection Officer
For specific privacy concerns or to exercise your privacy rights, you may contact our data protection team at the same email address.
Response Time
We strive to respond to privacy-related inquiries within 30 days.
Your Choices
Account Settings
You can manage many privacy settings through your account dashboard, including communication preferences and data sharing options.
Browser Settings
You can control cookies and tracking through your browser settings, though this may affect website functionality.
Location Services
You can disable location sharing through your device settings while continuing to use our services.
Commitment to Privacy
We are committed to maintaining the trust you place in us by protecting your personal information. We regularly review and update our privacy practices to ensure they meet high standards of data protection.
This privacy policy represents our commitment to transparency about our data practices and your rights regarding your personal information.
By using Last Minute Deal, you acknowledge that you have read and understood this privacy policy and agree to our data practices as described herein.